Help Center Basics
Using the Rival Help Center
Rival’s Help Center is organized by product. Each of Rival’s four main products has its own dedicated Help Center site:
To find information quickly, open the Help Center for the product you’re using, then search or browse topics in the left navigation.
Other product help sites
You may also see help content for products such as Search or ConveyIQ. These products may have a different layout or navigation while we continue improving and standardizing Rival’s Help Center experience.
Rival OS Intelligence (ROSI)
ROSI (Rival OS Intelligence) is an AI-powered Knowledge Agent available in Rival products when enabled by your organization. ROSI can help you:
- Get quick answers using natural language (for example, “How do I post a job?”)
- Find steps or settings faster
- Open relevant Help Center articles when you want more detail
Note: ROSI may be disabled by default in some environments to support organizations with AI governance requirements. If you don’t see ROSI in your product, an admin may need to enable it in settings.