Rival Help Center
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Contents
Welcome to Rival Search
What's new in this release
Getting started
Log in to Rival Search
Support
Search
New user interface
Enable (turn on) the new user interface
Revert to the classic user interface
Home page
Search Builder
Passive candidate database refresh
Create a search using the new Search Builder
Highlights
Likely to move overview
Industry filters
Select and run a recent search
Select and run a saved search
Resurface candidates using the Projects filter
Export talent pool insights to a CSV file
Export talent pool insights to PDF
Unbiased sourcing mode
Turn on unbiased sourcing mode options
Likely to Move Watchlist
Boolean search tips and tricks
Diversity Search
Using the Diversity filter
Profiles
Profile
Report a duplicate profile
Report a profile
Export a profile to PDF
Export a profile to a CSV file
Export a profile to an ATS
View emails associated with a profile
Set a reminder for a profile
Insights
Data Definitions
Talent Pool Report
Messaging best practices
Outreach Insights
Smart Profiles with Candidate Insights
Projects
Projects overview
Create a project
Create a team project
Open a saved project
Add a tag to a candidate in a project
Remove a tag from a candidate in a project
Send a candidate for review
Complete a review for a candidate
Import a project from a csv file
Track
Using Track
Track outbox
Create a Track template
Add a picture to an email signature
Add a GIF to your emails and email templates
Supported file type attachments in messages
Multiple follow ups
Send at Best Time
Send On Behalf Of
Gmail aliases
Change the default mail client
Configuring DNS to improve Track email deliverability
Track Lite
Envoy
Envoy overview
Envoy Assist
Reviewing Candidates
Viewing your Candidate History
Importing Contacts
Chrome Extension
Chrome Extension over Gmail
Chrome Extension supported sites
Chrome Extension "Message Candidate"
Chrome Extension Similar Tab
Compose Messages with the Extension
Chrome Extension Activity Tab
Chrome Extension overview
Chrome Extension settings
Where can I install the browser extensions?
Troubleshooting Chrome extension issues
Organization Admin
SSO integration methods
Create, deactivate, and reactivate Users (Org Admin only)
Adding and changing seats, users, or Envoy jobs
Billing issues
FAQ
Report a security issue
Notification Center
What is Entelo Lite?
How Email Credits Work
Having Trouble Logging In?
How to set up email signature
Authentication
How to Authenticate Gmail
How to Authenticate Outlook 365
Office 365: Admin Approval Needed
Connecting Track to Exchange
Is my organization on Outlook365 or Exchange?
Permissions for Track integrations
ATS Integrations
Supported ATS integrations
Integrating Beamery with Rival Search
One-Way Integration with Greenhouse
Greenhouse Two-Way Integration: What is Shared?
Two-Way Integration with Greenhouse
Creating a Greenhouse API key
Integrating Greenhouse with Rival Search
Greenhouse and Maildrop (Video)
Integrating iCIMS with Rival Search
Integrating Jobvite Engage with Rival Search
Integrating Lever with Rival Search
Integrating Rival Recruit with Rival Search
Integrating Taleo Business with Rival Search
Integrating Taleo Enterprise with Rival Search
Integrating SmartRecruiters with Rival Search
Integrating Smashfly with Rival Search
Integrating Workday with Rival Search
Announcements
Release notes
Skill Proficiency
Predicted Next Role
Multiple Follow Ups
Track Lite
Achievements
By Popular Demand!
Unbiased Sourcing Mode
May 2018: GDPR Announcement
Help Center
Search
Organization Admin
Billing issues
Experiencing billing issues? For all billing issues please contact us.