Greenhouse Two-Way Integration: What is Shared?

Rival Search does not store recruiter/candidate info or their activity information in Rival Search. We use API’s to display that information, and for this purpose, we need customers to give Rival Search the appropriate access.

In this respect, should the API connection ever be removed (i.e. your contract ends or you choose to remove integration) - NONE of that data would be stored/accessible on or by Rival Search.

If you want a new record created in Greenhouse based on a profile, you still need to export that candidate to Greenhouse by using the "export to Greenhouse" button.

In terms of what is communicated, the integration allows the following:

1. Rival Search displays activity information from Greenhouse on each candidate
2. Greenhouse-specific data appears alongside Rival Search profiles, and also displays a link directly to that candidate’s Greenhouse page
3. Enables an additional Search filter to allow you to include or exclude your Greenhouse candidates when you build a search.
4. Allows emails sent as part of an Track conversation to appear in the candidate’s Greenhouse activity feed

The permissions that are set up by admin users allow for the following real-time communications:

1. Automatically link new Greenhouse candidates to an existing candidate profile
2. Exclude any deleted candidates in GreenHouse from showing up in the system as current Greenhouse candidates
3. Matches profiles when updates to a candidate’s name or email occur in Greenhouse

Bottom line: The integration is just a communication pathway, not a shared data source where we are storing each other’s information.