Rival Help CenterConveyIQ

How to reset individual interview questions

For the completed interview, recruiters are able to:

  • Reset the whole interview
  • Reset the individual questions
  • Check or uncheck as reviewed
  • Share the interview with the team using a shareable link or send to user options.

If you would like to reset an individual interview question, please follow the next steps:

  1. You will start by clicking the Interviews button on the left-hand side of the screen.

The ConveyIQ home page with an arrow pointing to the Interviews item in the left menu

  1. Search for the candidate in question by using the Search box.
  2. Click the 3 vertical dots next to the Candidate's name.

The Interviews page with an arrow pointing to the three-dot menu on a completed interview card

  1. Click on the Reset interview button. The interview card menu open with the Reset Interview option highlighted
  2. You will see the pop-up window like the following. Please click on the Go to details button. The Reset Interview? dialog with the Go to Details button highlighted and an arrow pointing to it
  3. In the upper right-hand corner, you will find the Reset interview option. An interview details page with the top right toolbar highlighted and an arrow pointing to the Reset interview icon
  4. By clicking on the Reset interview, a new window will pop up. From there you can select all answers or just a particular one. The Reset Interview? dialog with the list of questions highlighted and one question ticked
  5. If you are absolutely sure that you want to reset one, more, or all questions, click on the Reset button. Otherwise, click on the Cancel button.

Note that:

  • By selecting all answers, the interview will be reverted to the invitedstate and the candidate will be able to take the entire interview again.
  • By selecting some answers, the interview will be reverted to the In Progress state, and the candidate will be able to answer only the reset questions.
  • After resetting the On-Demand Interview - An invitation message is sent to the candidate with the link to the interview.