Rival Help CenterConveyIQ

Performing Actions on an Interview

There are a couple of actions available for you to perform on an On-Demand interview:

  • Select the interview
  • Choose from either the icons at the top ORclick the menu options icon
  • For a completed interview, the immediate actions available are:
  • Send the candidate a link to take the interview again. You can use this action is when a candidate's video is not viewable due to technical issues.
  • Share the interview with your colleagues and have them review and provide feedback on the candidate.
  • Reset the interview for candidates who need a retry.
  • Uncheck as Reviewed ORCheck as Reviewed
  • For an interview that has not been completed or started (in the invited status), you can:
  • Resend Invitation

The Interviews page with the toolbar icons and an open interview card menu, both highlighted in orange

Reviewing an On-Demand Interview

To review responses to an interview:

  • Click on the image of an interview. All of the questions, as well as the candidate responses, will appear.
  • You will see their name, position applied and template used to invite them for the interview, as well as the date completed.

An interview review page with a video player, a question list and an assessment form with score sliders

  • For questions that require a video response, the video answer will appear. Click on the play icon in the middle of the image in order to view the video response.
  • For questions that require a text response, the text answer will appear.

An interview review page with an orange box around the four action icons at the top right

On the top right-hand side of the module, you will again see the option to:

  • Re-send the candidate a link to take the interview again.
  • Share the interview with your colleagues.
  • Reset the interview.
  • Uncheck it as Reviewed or Check as Reviewed
  • Submitting Candidate Feedback (Comments and Assessment Criteria)

Comments

  • You can comment on the interview on each individual question. The comments will appear with the commenter's name, comment, and a time/date stamp.

The Comments on Response section with a comment box, a time mark and one saved comment

Assessment Criteria

  • The assessments that are required with your On-Demand template will appear underneath the Comments section.
  • Here you can set:
    • Overall Decision (Yes, Maybe, No)
    • Overall Rating (1- 5 stars)
    • Fill in your score for each assessment criteria (from 1-10 ORskip the criteria).
  • Once assessments have been completed, click on the blue SUBMIT button at the bottom right-hand corner.
  • After multiple users score the assessment criteria, an average score will appear in the top right of each assessment criteria.
  • If you skip an assessment criterion, it cannot be completed later. Assessment criteria cannot be modified after the initial submission.

The Submit an Assessment form with Maybe selected, a star rating and three score sliders

Notes

  • If you would like to add any general notes that may not be related to a specific interview question, there is a notes section available. As with the comments, the notes will be labeled with the user who created the note, as well as a date stamp.
  • Notes can be edited or deleted by the user who created them.

The Notes section with a text box, an Add button and one saved note

Reviewed Interviews

Reviewed interviews will appear with a green checkmark in a green circle on the main "Interviews" page. Within a few seconds of being on the interview page, it will automatically be marked reviewed. This can be un-checked as reviewed.
The Interviews page with an arrow pointing to the Reviewed status on an interview card