Rival Help CenterConveyIQ

Navigating the Candidate Profile

The "Candidate Profile" page will allow you to:

  • View Basic details of the candidates and each application them
  • View Activity Stream of events

A candidate profile page with application details, an activity stream with one entry and a message in the Messages panel

Navigation to a Candidate Profile

You can start by selecting a Candidate from the candidate pool. This will show you the candidate details: Candidate Name, Email, Phone, and Date when added to the system.

Job Application Selection

This will give you a dropdown to select a specific job application for a candidate. Information is contextual to the selected job application:

  • Position Applied to
  • Department
  • Stage (current stage)
  • Date/Time Entered stage
  • Candidate Tags
  • Attributes
  • Activity Stream

Candidate Tags

This will show you the list of tags associated with the currently selected job application. Examples of tags can be a specific skill or certification that a candidate has. Recruiters can tag candidates within the ATS.

ATS Integration: For each candidate retrieved, a list of tags will also be retrieved and associated with the candidates. These tags can then be used as part of triggering a path within a journey

Activity Stream

The activity stream will show you a historical list of specific actions taken on that candidate within ConveyIQ. These actions are related to candidate On-Demand, Scheduling and Survey events.

Sending One-Off Messages

In some instances, recruiters may want to invoke actions outside of the journey or if they do not feel comfortable invoking them through the automation within a journey. They would select one or more candidates and a list of actions that can be taken on the candidates appear above the grid.

Send On-Demand

To send an On-Demand template, you can select an On-Demand template and an On-Demand invitation would be sent to the selected candidate after clicking the send button.

The Send an On-Demand Link dialog with a Select Template field and an arrow pointing from the video camera icon

Send Survey

To send a survey to a candidate, you should click on the notebook icon on the right-hand side of the page and confirm to send the Candidate Survey to the selected candidate by clicking the send button.

The Send Survey dialog with Cancel and Send buttons and an arrow pointing from the survey icon

Send Scheduling Request

To send a scheduling request, select a Scheduling template icon and a Scheduling request will then be sent to the selected candidate after clicking the send button.

The Send a Scheduling Request dialog with template and last day options, and an arrow from the calendar icon