Rival Help CenterLearn Admin
Help CenterLearn AdminEnterprise: Configure and manage Rival LearnAdminInvoices

Apply a full refund to an invoice

  1. From the navigation bar, click Enterprise.Under Admin, click Invoices. The Invoices page opens.
  2. For the invoice you want, click three-dot menu icon and then click Properties. The Invoice Properties page opens.
  3. Below the Refunds table, click Add.
  4. On the Refund page, select (check) Refund Entire Invoice.
  5. (If applicable) To automatically process credit card refund, select (check) Automatically Process Credit Card Refund.
  6. (If applicable) To cancel the student out of training, select (check) Revoke Training.
  7. Click Add.
  8. On the Invoice Properties page, click Save.