Rival Help CenterLearn Admin
Help CenterLearn AdminLearning: Manage and deliver trainingApproveLockouts

Unlock a user

  1. From the navigation bar, click Learning. Under Approve, click Lockouts. The Lockouts page opens.
  2. To unlock:
    • A content object for a specific user, select the user in the Content Object Lockouts list
    • A content object for all listed users, click the Select All check box in the Content Object Lockouts list
    • An exam for a specific user, select the user in the Exam Lockouts list
    • An exam for all listed users, click the Select All check box in the Exam Lockouts list
  3. Click Unlock.