Rival Help CenterRecruit

ROSI Copilot

ROSI Copilot provides in-product guidance in Recruit, helping users quickly find information and understand how to use features.

As part of ROSI (Rival OS Intelligence), Copilot allows you to ask questions in natural language and receive immediate, context-aware guidance while working in the product.

In Recruit, ROSI’s primary value comes from AI-powered features embedded across workflows. Copilot complements these features by helping you navigate the product and complete tasks more efficiently.

Using ROSI Copilot

When enabled, ROSI Copilot is available directly within Recruit. You can ask questions in plain language—such as how to complete a task, where to find a setting, or what a feature does—and receive immediate guidance.

ROSI can help you:

  • Find features, settings, or tools in Recruit
  • Understand workflows and complete tasks
  • Open relevant Help Center content for additional guidance

Example questions

When you first open ROSI Copilot, suggested questions are displayed to help you get started:

  • "How do I run a report?"
  • "How do I create a job posting?"
  • "How do I schedule an interview?"

You can click any suggested question or type your own in the Ask me anything! field.

What to expect

  • ROSI Copilot provides product guidance and does not perform actions or update data in Recruit
  • Responses are based on available Help Center content and product context
  • Copilot does not have access to your organization's candidate data, job postings, or other account-specific information
  • Capabilities may vary depending on feature availability and user permissions

Enablement: Administrators can turn ROSI Copilot on or off in Administration > Settings > ROSI Features > ROSI Copilot. For step-by-step instructions, see Enable or Disable ROSI Copilot.

ROSI availability and capabilities depend on your organization’s configuration. Some features may be disabled by default to support controlled rollouts and AI governance.

Providing feedback

Your feedback helps improve ROSI over time. You can rate your experience and share comments directly within the ROSI chat window.

  1. Ask a question using ROSI.
  2. At the bottom of the ROSI chat window, click Feedback.
  3. Select a rating from 1 to 5.
  4. Click Next and enter optional comments.
  5. Click Submit to send your feedback, or click Cancel to close without submitting.

Ending a chat session

To end your current ROSI Copilot session, click the X in the top-right corner of the chat window.

A confirmation dialog appears asking "Are you sure you want to end the current chat session?" Click End Chat to close the session, or Cancel to continue your conversation.

Ending a chat session clears the current conversation. The next time you open ROSI Copilot, a new session begins with the default suggested questions.

ROSI in Recruit