Rival Help CenterPerform
Help CenterPerformReviews moduleUsing this moduleWorking with reviews (managers)

Reset a key reviewer's review

Note: Before resetting, verify that the employee working on the review is logged out of Rival Perform. Otherwise, data may be lost and cannot be recovered.

  • Sometimes a key reviewer makes mistakes when performing a key review.
  • As a manager, you can reset a key reviewer's review of your team member so that the key reviewer can start over.
  1. From the navigation bar, click My Team. My Team page opens.
  2. Click the Reviews tab.
  3. Beside the review you want, click vertical three-dot menu icon and then click Manage Key Reviewers. The Manage Key Reviewers window opens.
  4. In the Selected panel, locate the key reviewer to reset.

    Tip: The key reviewer has a complete status and this icon: reset arrow icon

  5. Click reset arrow icon. The status changes to In Progress.
  6. Click Update Selected. The Confirm Reset window opens.
  7. Enter a description why you are resetting the review.
  8. Click Reset. The review is reset, and the key reviewer gets a new Write key review for task on their dashboard To-Do list.